Achieving customer satisfaction is the end goal of all businesses- both big and small. However, customer satisfaction doesn’t only stem from good quality products and services, it is rooted in something much deeper – core principles that dictate the way a particular product was ideated to how it was delivered. In my last blog, I […]
A five-fold process to lay the foundation for customer satisfaction
Business StrategyCustomer Satisfaction, Delivery Excellence, Product Engineering Mindset

Abhijeet Shah
Associate Vice President- Delivery
- Delivery Excellence
- Product Engineering
- Product Development